Effective Date: 02nd Sept 2025
At BBC Maintenance, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal details such as your name, phone number, email address, and address when you fill out a booking or inquiry form.
- Service-related details such as preferred dates, type of service, and property information.
- Technical information such as IP address, browser type, and pages visited for website analytics.
2. How We Use Your Information
Your information helps us to:
- Provide and manage cleaning and maintenance services.
- Confirm bookings and send service updates.
- Improve our website, services, and customer experience.
- Respond to inquiries and provide customer support.
- Send promotional offers (only if you opt-in).
3. Sharing of Information
We respect your privacy and do not sell or rent your personal data. Information may only be shared with:
- Our staff and service partners to deliver your requested services.
- Legal authorities if required by law.
- Trusted third-party tools for payment processing or website analytics.
4. Data Security
We take reasonable measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but some parts of the site may not work properly.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your information (subject to legal and contractual obligations).
- Opt out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📍 Address: BBC Maintenance, Amwaj Building, Burdubai, Office No. G19, P.O Box: 46777
📞 Phone: +971-503078180
📧 Email: info@bbcmaintenance.com